At Dutch Goat Auctions, we understand the importance of getting your items to you quickly and securely. This article will outline the various shipping options and associated costs to ensure you have a smooth experience with our service.
- Shipping Carriers We use a variety of shipping carriers, including USPS, FedEx, Sendle, and UPS, to find the best rate for your order. We can also arrange LTL (Less than Truckload) shipping for larger items that require pallets.
- Shipping Speed By default, we send orders using economy shipping, which typically takes 2-3 days for delivery within the United States. If you require faster shipping, please get in touch with us, and we will do our best to accommodate your request.
- Shipping Costs Shipping costs are determined by the weight, dimensions, packaging requirements, and destination of your order. We work hard to find the most cost-effective solution for each shipment while ensuring the safe delivery of your items.
- Insurance and Special Packing Insurance are automatically added to higher-priced items to protect against loss or damage during transit. For fragile items that require extra packing, additional fees may apply.
- Shipping Timeline Most orders are shipped within one business day of receiving the shipping payment. This allows us to process your order and get it to you immediately.
- Shipping Restrictions We do not ship oversized or hazardous materials via standard carriers. However, if the customer can handle the delivery, oversized items may be shipped on pallets via LTL shipping. Please contact us for more information.
- Tracking Your Order Once your order has been shipped, we will provide you with a tracking number so you can monitor its progress and estimated delivery date.
- Combined Shipping: We offer combined shipping for multiple items won in the same auction to help you save on shipping costs.
- Lost or Damaged Shipments If a shipment is lost or damaged during transit, contact Dutch Goat Auctions immediately with your order number, tracking number, and a description of the issue. We will work with the shipping carrier to resolve the problem, including filing a claim or seeking a refund for the damaged or lost items.
- International Shipping Currently, Dutch Goat Auctions only ship within the United States. We apologize for any inconvenience this may cause and recommend exploring alternative shipping options for international destinations.
We hope this guide helps you understand our shipping options and costs at Dutch Goat Auctions. If you have any questions or concerns, please don't hesitate to contact us. We're here to help!